Refund policy

Customized and Mystery Products

Each GAGA GIFT order is selected, assembled, or packed for the individual customer. Because these customized and mystery assortments are prepared for each order, all sales are final. We do not accept returns or issue refunds for change of mind, personal preference, or dislike of a mystery selection.

Quality, Damage, or Incorrect Items

If your order arrives damaged, has a quality issue, or contains an incorrect item, please contact us as soon as possible after delivery at cwjyuhua@gmail.com. Include your order number, the email address used at checkout, and clear photos of the package and affected items. We will review the issue and reply by email with the available resolution.